Shipping policy

Shipping Policy

Free Shipping on Orders $100+

All orders over $100 qualify for FREE shipping — no coupon needed, applied automatically at checkout.

Standard Shipping

Orders under $100 ship for a flat rate of $7.99.

100% Discreet Packaging — Guaranteed

Every single order ships in plain, unmarked brown or white boxes. There is absolutely NO indication of the contents — no Doctor John's branding, no product names, no adult imagery on the outside of the package. Your privacy is our highest priority.

Processing Time

Orders are processed Monday–Friday from our Fenton, MO warehouse. Most orders ship within 1–2 business days of payment confirmation.

Delivery Time

Standard delivery takes 3–7 business days after shipment. You'll receive tracking information via email once your order ships.

We Ship to All 50 States

International shipping is not currently available.

Lost or Damaged Packages

Last updated: September 2026